Returns/Replacement Policy
Return & Refund Policy
All sales are considered final except in limited circumstances that qualify under the Product Return Policy outlined below. By purchasing from SATURDAY MORNING CARDS, customers acknowledge and agree to the terms stated herein.
1. Product Return Eligibility Period
1.1 Seven (7) Day Return Request Window
Eligible return or replacement requests must be submitted within seven (7) calendar days from the confirmed delivery date shown by the carrier tracking record.
Customers must provide valid proof of purchase, including the applicable order number or purchase receipt.
1.2 Inspection Upon Delivery
Customers are responsible for inspecting their package and product contents immediately upon delivery.
If the outer packaging or product appears severely damaged, crushed, punctured, or otherwise materially compromised during transit, customers must contact SATURDAY MORNING CARDS within seventy-two (72) hours of confirmed delivery and provide supporting evidence, including photographs and/or a complete unboxing video.
1.3 Expired Return Window
Requests submitted outside the applicable return eligibility period may be denied at the sole discretion of SATURDAY MORNING CARDS.
2. Product Return Eligibility & Limitations
2.1 Eligible Purchase Channels
Return and replacement services are only available for purchases made directly through the official SATURDAY MORNING CARDS website. www.Saturdaymoringcards.com
Products purchased through third-party marketplaces, distributors, retailers, auction platforms, livestream sellers, local card shops, resellers, or private parties must be serviced through the original seller and are subject to their individual policies.
2.2 Non-Eligible Return Scenarios
The following situations are not eligible for returns, refunds, exchanges, or replacements:
- Personal preference dissatisfaction, including but not limited to:
- disliking a card received,
- changing one’s mind,
- purchasing by mistake,
- failure to receive a desired chase, hit, or secret card,
- duplicate pulls in randomized blind box purchases.
- Cosmetic conditions or manufacturing variances deemed acceptable under SATURDAY MORNING CARDS quality standards.
- Requests submitted without sufficient supporting documentation.
- Damage resulting from improper handling, storage, misuse, modification, or customer negligence after delivery.
Purchase of blind box products acknowledges and accepts the randomized nature of the product format.
2.3 Quality & Defect Assessment Standards
Eligible claims must involve a verified manufacturing defect, fulfillment error, or significant product damage materially affecting the intended collectible presentation of the product.
SATURDAY MORNING CARDS reserves the sole right to determine whether a reported issue qualifies for replacement, refund, exchange, store credit, or denial of claim.
2.4 Blind Box Designer Art Card Defect Standards
The following may qualify for review if reported within the applicable claim period and supported by clear evidence:
Potentially Eligible Defects
- Cracked or severely damaged acrylic display case
- Major punctures or crushing to sealed blind box packaging
- Extensive scratches, scuffs, or manufacturing damage affecting the collectible card surface
- Incorrect product fulfillment
The Following Conditions Are Considered Acceptable Manufacturing or Shipping Variances and Are NOT Eligible for Return or Replacement
- Minor scratches, scuffs, or abrasions on the outer acrylic case
- Minor dents, corner wear, or creasing on blind box packaging
- Surface print lines, light dimples, minor edge wear, or small cosmetic imperfections on cards
- “Newton rings,” oil-like patterns, or surface contact marks inside acrylic holders
- Number stamp indentations visible on the reverse side of numbered cards
- Missing acrylic case stickers
- Missing interior insert sleeves or protective covers
- Minor packaging wear occurring during shipping that does not materially damage the collectible product itself
Due to the collectible manufacturing process, slight cosmetic variances may naturally occur and do not constitute defects.
2.5 Additional Claim Scenarios
(a) Duplicate Items in Guaranteed Complete Sets
Customers who purchased a specifically advertised “complete set” configuration and received duplicate items may contact customer support within the applicable claim window.
Customers may be required to provide:
- Full product photographs
- Order number
- Complete unboxing video evidence
Upon verification, SATURDAY MORNING CARDS may, at its discretion, provide replacement items necessary to complete the advertised set.
(b) Empty Package Claims
If a customer believes a package arrived empty, SATURDAY MORNING CARDS may require:
- Order number
- Clear photographs of the shipping label and packaging
- Complete uninterrupted unboxing video evidence
Claims submitted without sufficient evidence may be denied.
(c) Packaging Damage
Minor cosmetic wear to outer packaging incurred during transit, including small dents, abrasions, creases, or plastic wrapping tears, is not considered a qualifying defect unless the collectible product itself is materially damaged.
2.6 Return Processing
If a claim is approved, customers may be instructed to return the product to a designated return address.
Approved resolutions may include:
- Replacement product
- Store credit
- Refund
- Partial refund
Resolution type shall be determined solely by SATURDAY MORNING CARDS.
Replacement products will only be shipped to the original shipping country or region associated with the order.
3. Shipping Costs
3.1 Company Responsibility
If a verified issue is determined to be the direct result of SATURDAY MORNING CARDS fulfillment error or qualifying product defect, reasonable return shipping costs may be covered or reimbursed at our discretion.
3.2 Customer Responsibility
Customers remain responsible for shipping costs associated with:
- Incorrect address submission
- Refused deliveries
- Unclaimed packages
- Non-qualifying return requests
- International duties, taxes, or customs-related fees
Original shipping charges are non-refundable unless otherwise required by applicable law.
4. Fraud Prevention & Abuse Protection
To protect customers and maintain fair marketplace practices, SATURDAY MORNING CARDS reserves the right to investigate suspicious, abusive, fraudulent, or bad-faith claims, including but not limited to:
- False non-delivery claims
- Empty package fraud
- Use of altered or unrelated defect images
- Excessive return activity
- Incomplete or edited unboxing evidence
- Attempts to exploit randomized blind box mechanics
SATURDAY MORNING CARDS reserves the right to:
- Request additional evidence or documentation
- Deny claims lacking sufficient verification
- Refuse future service
- Limit purchase eligibility
- Cancel pending orders suspected of abuse or fraud
For return instructions or customer support inquiries, please contact: